Frequently and infrequently asked questions
Once you click the ‘Pay’ button, you will be redirected to the payment gateway, where you can enter your bank-card details. Connection with the payment gateway and card processing is carried out in securely using the 128-bit SSL encryption protocol.
If the Issuing Bank of your card supports the technology of secure Internet payments Verified By VISA or MasterCardSecureCode, be prepared to enter your unique password required for successful payment. You can specify the ways and possibility of obtaining a password for making an Internet payment at the bank that issued your card.
In case of declined card payments, you will be able to repeat the payment procedure.
It takes 20 minutes to make a payment, so please have your card ready in advance. If you do not have enough time for the payment or if you do not authorize the payment, you will be able to repeat the payment procedure later.
1. You can bring your own equipment, after telling us the number of machines to process, at your convenience.
For most companies, the question of systems and data security comes first in the list of IT topics. There is widespread opinion that the safest place is on your own premises. This view does not take into account the fact that domestic experts are only really responsible for the security of their salary and often lack the skills and/or resources required.
In the same way that keeping money in the bank is safer than at home, the storage of data in the data center also safer. The 3data data centers have a layered security system, which includes round-the-clock guard posts, access control, video surveillance systems, security alarm systems, software and hardware to prevent network intrusions.
In addition, 3data provides a financial guarantee for their services. We will sign a confidentiality agreement with our client, which provides for financial responsibility in the event of ‘leakage’ of information. The data center will also compensate for any damages arising due to their fault: whether it is equipment damage or hacking.
The question of reputation and customer trust is important to the data center and its own security. Compromising on the security of just one client, the data center could lose all the others. Therefore, safety is given special attention. For customers, this means a reduction in technical and administrative risks.
The creation and modernization of server infrastructure is always associated with considerable costs. It is necessary not only to purchase expensive equipment, but also to solve placement issues, power, cooling, and security settings and then to ensure its smooth operation. To do this requires money, qualified personnel and time.
In the same way that a bank is a specialized agency for the management of money, the data center is a specialized organization set up to manage servers. In 3data, our specialists have created all the necessary conditions for ensuring the smooth operation and security of servers.
Consolidation of resources provides customers with savings of up to 30% compared to the ‘internal’ options. In addition, data centers can replace capital expenditure (capex) with operating (opex).
Instead of buying your own server, you can lease it by using the virtual server or dedicated server services. If the client already has its own equipment, he may not spend on the development and operation of his own server, using the equipment placement service.
The client need not worry about the ‘technical’ side of the issue. To this end, data centers offer ready-made solutions to specific business problems. Also, data centers offer server management services to clients - data center professionals get the job from the client in business terms and then carry out their technical work.
Operation of any data center service takes only a few days or even hours. This allows you to quickly build up the necessary server capacity for the growing business needs. Conversely, you can quickly give up part (or all) services to the data center and reduce costs. Thus, the customer’s data center can use as much server capacity (and spend as much money) as is needed to ensure that its current business needs are met.
The 3data data center network emerged in early 2011 and was initially intended only for the ITH company clients that provide services to IT outsourcing companies. In late 2012 it was decided to offer 3data services to a wider market. For this the 3data.ru web was launched in the spring of 2013.
By the end of 2013, the successful development of the 3data data center network allowed it to be run as a separate company (3data) and so it started work on the creation of several new data centers in Moscow and other cities.
The name 3data has a meaning! The 3 sounds like the English word ‘tree.’ So Tree-Data (digital tree wood) symbolizes the concept of our network of premium data centers within walking distance. This is the reason why the tree is shown in the company's logo.
Digital 3data tree: it is a whole world, a technical and organizational ecosystem created by humans. The roots of the tree run deep into the essence of technology and business goals. It feeds on the experience and knowledge of generations of professionals and entrepreneurs. The powerful barrel-designed technical and organizational solutions spreading crown raise services to the clouds. Wood gives life, oxygen, shade, aesthetic pleasure and inspiration!
Each part of the 3data digital tree has a specific meaning: the roots (the communication channels); the trunk (the engineering infrastructure and equipment); and the crown (cloud services). The 3data ‘tree’ regularly blossoms and bears fruit. Flowers represent new ideas. Fruits remind us of the convenience, benefits, joy and satisfaction of customers, solving their urgent problems’ i.e. the results of the realization of our ideas. Flowers adorn the 3data tree and attract the attention. Fruits satisfy our customer’s needs, saturate and leave a pleasant aftertaste. Take care of the tree of experienced professionals: it is a team of real professionals. We make sure that the tree grows, will blossom and fruit. We guard against it drying up or rotting and banish parasites. We love the tree and grow it for you!
The ‘Oak’ was chosen for the digital image of the 3data tree. In ancient Greece, the oak was dedicated to Zeus and Hercules, symbols of strength, nobility and longevity. In ancient Rome, the oak was dedicated to Jupiter. The oak wreath was awarded to only the bravest of warriors. To the Slavs, the oak symbolized strength and power and was dedicated to Perun. the ancient Teuton and Lithuanian oak god was the god of thunder, who controlled rain and fertilized the land. The Celts saw him as a symbol of endurance and victory. Oak Galls were considered as the axis of the world. Later, the oak symbolized freedom, hope and continuity.
The 3data data center network is a solid IT-foundation, a reliable axis of your business, giving freedom and hope to achieve the most ambitious business goals, helping to win, over and over again for many years to come.